Open records · visible history
A payout issue, account closure or a rule change. Keep what happened, the evidence and the outcome in one visible record.
Browse the closed prop firm research archive →
When an issue is resolved, the record is not deleted; its status is updated to “Resolved”.
Sign in to submit a record, report a rule, comment or confirm that you had the same experience.
Community record
No published records yet. The first complaint or rule report will appear here.
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Firm profiles
This summary is calculated only from published community records. “Insufficient data” is not a positive or negative judgment; it means that a reliable sample has not formed yet.
Risk profiles appear here as published records accumulate.
Independent research
This section is separate from community complaints. It contains sourced data cards based on closure reports, company statements and public web sources.
Open the research and news archiveHow it works
A free account is enough to submit a record, comment or confirm the same experience.
Guide
First check the payment schedule and account rules published by the firm. Contact support with your ticket number and note the response time. If the delay exceeds the contractual period, share a record with screenshots here so others can see whether it reflects a wider pattern.
Firms can change rules over time even when they were set out at the start of the contract. Report the changed clause as a “Rule change” with screenshots of the old and new versions. Once verified by the community and administrators, it appears on the firm page as a dated notice.
Keep the closure notice, any alleged rule breach and support correspondence. Create a record after hiding personal details in your evidence, such as names, account numbers and QR codes. As more people report the same issue, it becomes clearer whether it is an isolated event or a pattern.
Verified firm accounts can add a response to records. The response is added to the record timeline; the complaint is not removed, and it is marked “Resolved” if a solution is reported. This keeps both the claim and the response in one place.
This is general information, not investment advice, legal advice or an endorsement. For details, read the community rules and the risk warning read.
Principle
When a user receives payment, the original complaint remains visible and moves to Resolved. Both the solution and the pattern of problems can be tracked over time.
